Now, I know we list an overhaul starting price on our website. However, we do know that some customers are a little confused when we give them a quote higher than what they may find listed. I’m hoping to clarify on this matter a little bit.
On our Service page on www.tein.com, you will find a link to our Overhaul Price List. You can find a list just like the above image which is the starting price for our overhaul service, as well as revalve service (if you plan on having the dampers matched to a specific spring rate). Again, this is just the starting price for the work covering new seals, damper fluid, nitrogen gas fill, and labor.
However when we receive your dampers, we have our in-house engineer inspect the dampers to assess any damage or potential damage from the original parts. As you can imagine, there are a lot of moving components that comprise the complete damper. In some cases, we can reuse many internal parts. But in the event that an engineer finds a part to be under specification, we will suggest to replace those items. If you’ve ever received a quote much higher than the starting price, it is because of these findings.
This picture shows what type of internal parts may need to be replaced for twin-tube type dampers (Basic, Super Street, Flex, Super Drift).
This list above is for mono tube damper-specific parts.
In all cases, our staff will go over the details with the customer to let them know what will possibly need to be replaced on the damper part by part. Again, we know that for some customers a high quote is not what they are expecting. We just take these extra steps before starting any work to make sure that the customer has an overhaul that is worthwhile and that will last just as long as an out-of-the-box kit.
*For the record, we’ve taken a customer’s request to reuse some of his old parts (a damaged piston shaft was one of them) when overhauling to save on some costs. The kit came back to us not too long after because the nitrogen charge ended up leaking out past the new seals.
So we will do whatever the customer requests, within reason. But believe me- we do so hesitantly.
We do, however, leave some new internal parts as only a recommendation to replace. But in many instances, it is probably best to take the engineer’s word when they suggest part replacement.
Of course, if you need some explanation or any assistance with your dampers you’re thinking of having serviced by us, please feel free to give our staff a call at 562-861-9161, and we will take the time to go over the service in detail for you.