New Products for January 2015!

We’ve finally received our first shipment from TEIN Japan for 2015! Actually, we were expecting these items at the beginning of the year (Jan. 6th, to be exact). However, due to continuing strikes at the Port of Long Beach, we had to delay this shipment for way longer than expected.

But, now these new parts are available!!!

NPG-VOL.1.2015.1

NPG-VOL.1.2015.2

NPG-VOL.1.2015.3

Contact your nearest authorized TEIN Dealer for purchasing!

TEIN USA Operations Closed for Christmas and New Years

To our valued customers and readers,

Please note that TEIN USA operations will be closed on December 25th in observance of Christmas. We will resume all normal operations on the Friday the 26th, as well as on Monday (29th) and Tues (30th) before our closure for the New Year Holiday. After New Year, we will resume business on January 2nd, 2015.

We wish you all a safe and enjoyable holiday!

From all of us at TEIN USA, Inc., thank you for making 2014 a great year!

Year-End Specials on Coilovers!

With 2014 coming to a close, it’s now time for TEIN USA to work on bringing you some new products for 2015, and we’re working hard to get a new line of “Z” coilovers available by Spring of 2015!!!

That means that we have quite a few specials on coilovers, such as our STREET BASIS, STREET ADVANCE, and STREET FLEX coilover lines! Through our authorized dealer network, we’re running a “December Special” for the remainder of 2014. While I cannot disclose how much we’re giving our dealers, I will say that these are some of the deepest discounts we’ve ever offered on new products.

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Now is a great time to purchase the suspension you want while saving some money,,,,,,,, that can go towards Christmas gifts,,,, for friends and family,,,,, I guess!

Contact your nearest authorized TEIN dealer for more information and pricing!

Need help in finding the nearest TEIN dealer in your area? Follow our dealer link to find one!

 

 

TEIN USA, Inc. Operations Closed for Thanksgiving

To our valued readers and customers,

 

Please note that TEIN USA, Inc.’s Operations will be closed starting Thursday, November 27 and Friday, November 28 in observance of Thanksgiving holiday.

 

We will resume our normal hours of operation on Monday, December 1.

 

Thank you for your understanding. We hope you all have a wonderful Thanksgiving holiday with family and friends!

 

Wheel Fitment Complaint

It seems as though lately we’ve been having a high increase in complaints from consumers about tire rubbing.
Now this rubbing encountered is not necessarily coming from the original OE wheel and tires but rather aftermarket wheel and tire set ups.

Wheel Fitment 6

Wheel Fitment 4

 

 

With this in mind a common sense factor should be taken into consideration but is always thrown out the window as the car must look sweet with an aggressive offset. Bear in mind that not just any wheel and tire set up can be used on any vehicles.

Wheel Fitment 2

Many consumers that do achieve the desired fitment would also require further modifications to the wheel well and other suspension components. The rubbing has nothing to do with the lowering spring or coilover set up as it never was any type of issue upon the initial testing of the vehicle with the OE wheels. Now the lowering spring or coilover set up may not be to the consumers expectations, either allowing for too much travel when weight is placed on a particular corner of the vehicle causing the rubbing, or not enough to bring the wheel and fender clearance to the desired place.

Wheel Fitment 3

I, too, have ran across this dilemma thinking that the wheel and tire set up would be sufficient enough for the drop I was looking to maintain. With the same issue encountered, rather than blame others for my error, I decided to make further modifications as to allow for the fitment. Let’s just say that it still encountered rubbing at full suspension compression but worked well enough for me.

So, before you decide to lower your vehicle and get new wheels, consider certain factors such as wheel size (diameter, width, and offset) as well as tire size (width and outside diameter). These factors can affect overall wheel fitment and can cause problems with rubbing if not taken into consideration.

***Images shown above were those found on google search and I do not take any type of claim to them being images of my own.***

The 2014 SEMA Show

The 2014 SEMA Show is in full swing. Many exhibitors displaying this years must have products. Just as great as the years past.

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Check out these other pictures taken of a few TEIN Sponsored cars which are looking sweet seating on TEIN suspension.

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 For new photos of the show, check out the TEIN USA facebook and Instagram pages. Thanks to those who have had the chance to stop by our booth this year. If you havent and would like to their still is time to stop on by and see whats gonna be new for 2015. We’ll be in the South Upper Hall in booth #34291. Hope to see you there!

 

Another Overhaul Packaging Advisory

Hello Everyone. This post is a friendly reminder of the best methods for proper overhaul packaging. Poor damper packaging is unfortunately still happening to this day. Consumers are still reminded over the phone to pack up the damper/s well being sent in for the service as to avoid any missing, or in worst cases, damaged components.

 

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Both images shown above were not sufficiently packed, allowing for the damper/s to move about during freight, more so seen on the top image as the box completely broke open and was just placed in a box by the USPS delivery driver.
Although not all consumers can be completely reached regarding this, we still try our best to inform them all. The best suggestion I can give to anyone sending in their damper/s for a service would be as follows:

If the damper/s packed have some amount of movement inside, the damper will more than likely tear through the box. Packing peanuts and bubble wrap are your friends. Pack it to the point that the damper/s do not move around in the packaging. This would prevent the weight shifting back and forth as well as side to side which, with the weight of the dampers, can break through.

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Packing peanuts are always a good way to fill in empty gaps in boxes.

Sharp points on the damper/s should be padded to avoid bends or breaks and/or tearing through the box.

Only send what is needed for service or inspection. Any unnecessary components such as springs, seat locks, spring seats, and/or upper mounts (unless you are looking to have them repaired or inspected) should be removed from the damper and/or packed along side the damper/s.

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Seat locks and spring seats can be sent along with the damper for service but can also be removed.

Compressing and tethering down the piston shaft can also be done to save package size as well as allowing for more dampers/ components to be added to the shipment. Keep in mind though when doing this to avoid at all cost scratching the piston shaft surface as it may get damaged requiring a replacement then be required.

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OEM replacement struts and shocks commonly come packaged like the image above to both help with packaging in a smaller box as well as help in protecting the piston shaft as it would be compressed into the body.

Package insurance is recommended. Should any product happen to be damaged during freight, the insurance would cover at least the declared cost. Please contact us if you need to determine the declared cost/value of an item. That way, should the damage be covered by the freight forwarder, you will have sufficient value to get a replacement.

Following these suggestions should at least give you the peace of mind that the damper/s being sent in for service will not incur any damage on its way to our facility. Unfortunately I cannot guarantee that the package and contents will be received in undamaged condition. There are times that the freight courier may not have the best consideration for care of packages being shipped. Avoid any of these headaches and take further consideration when packaging and sending in your damper/s for service.

 

 

Another Rally xD Podium at NEFR

Our favorite rally team, the TEIN-supported Rally xD, had a pretty good weekend at round 6 of Rally America,  the New England Forest Rally event. Although not at the top of the podium, they were able to secure a 2nd place finish.

As they had dealt with in past events, a few troubles came their way. This time, a transmission swap was necessary to keep the xD in competition. After about 35 minutes, the team got the car back on the gravel.

xd nefr 3 (Custom)

By then, the damage had already been done. Driver Matthew Johnson had a lot of ground to cover. He and co-driver Jeremy Wimpey did well, cutting the margin to within a couple of minutes. Again, enough to garner a second place finish.
As always, the hard working driver and crew pushed beyond their limits to get the car to the finish.

xd nefr 1 (Custom)

 

Great job, guys!

 

 

TEIN UnAuthorized Dealer Purchase Advisory

Why is it important to consider purchasing through a TEIN Authorized Dealer? This type of question is commonly asked by consumers looking to purchase product from non-authorized TEIN dealers. The reason we strongly suggest this is to avoid any issues with both product authenticity as well as any potential warranty claim.

Product which is claimed to be warrantied will have to be sent back through the seller in which the purchase had been made through. The reason for this is that the products selling origin must be traced back to the initial sale to the TEIN Authorized Dealer, helping us to confirm this purchase and purchase date. This is not always as easy to do, as many Online Retailers tend to push off the customer to the manufacturer for claims processing.

This demonstrates the overall service these types of sellers are willing take on when they  “assist their customers”. It’s sad to see that many sellers claim to have “Customer Service” only to make a quick sale, or bring up their seller points.

EBAY POSTS

As we had mentioned both via blog posts and on our website, counterfeit TEIN products are still out there, whether they’re lowering springs or coilovers mimicking our product lines. At times the counterfeit can be distinguished by an image the seller uses, but certain counterfeits which look extremely similar usually need to be sent in for inspection.

Amazon Post

Purchasing through a TEIN Authorized Dealer assures you that the product is going to be a genuine TEIN item. Our authorized dealer will also be able to assist you with product installation and or technical support, and prompt assistance with claims as the records will be quick to access.