Overhaul Repair Cost Confusions

Recently it seems that many Overhaul customers whom have sent in their dampers for service have been under the assumption that the overhaul repair base price includes any other parts which may be needed or replaced. However, this is not correct.

As an example, I will use the Super Street coilover overhaul base price. The base cost for the repairs, which includes damper oil, seals, nitrogen gas recharge, o-rings, and overhaul labor is $75.00 per damper. This service does not include (should they be required) any other internal or external components such as piston rod, piston valve, bump stop, dust boot, etc.

The area highlighted in white and blue on all three images shown below detail this info.

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A few customers have claimed to have been told over the phone by a TEIN Staff that the total cost to repair one damper would be our listed base prices (ex. Super Street $75/ HA $80/ Type Flex $100) and would include extra parts, which is incorrect. These notes are also detailed on our overhaul agreement form which is the customer is to fill in and sign agreeing upon the terms of the service, and sent in with the dampers.

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We would just like to bring this to everyone’s attention as to try and avoid any future confusion as well as show everyone that we do express the possibililty of extra charges for the service on top of the standard overhaul service.