Tesla Model 3 Suspension Arriving Soon!

So we’re a bit late to the party. But better late than never, I suppose. We’ve probably said this many times before.

As Electric Vehicles continue to grow in popularity, and with many nations looking to reduce carbon emissions or become carbon-neutral, it was only a matter of time for the Electric Vehicle market to take off. And it really has taken off.

That’s a great opportunity for aftermarket manufacturers such as TEIN. People may need to rely on their Electric Vehicle strictly for commuting. However, that doesn’t mean they cannot enjoy their car for what it offers at face value. As always, where there’s a vehicle, the performance market is not far behind, and everyone wants that extra bit of performance, whether it be in power or handling, or just to simply have something different or unique.

As many of you have seen by now, the modern Electric Vehicle, namely the Teslas, are quite quick in acceleration. The manufacturer has done pretty well in setting their cars up. But let’s be honest, they’re catering to a global market. You can’t appease each and every person with a “run-of-the-mill” Tesla, regardless of which model Tesla it is.

So, we’re coming out with some performance suspension kits, starting with the Model 3, and soon the Model Y.

For the Model 3, both rear-wheel drive and all-wheel drive models, we’re making our S.TECH lowering springs, ENDURAPRO and ENDURAPRO PLUS shock absorbers, as well as our FLEX Z coilover kits.

The S.TECH lowering springs will provide a nice lowered ride height without being too aggressive. These will pair well with OEM shocks and struts, but for sure our ENDURAPRO or ENDURAPRO PLUS shocks will be a better pairing.

S.TECH Lowering Springs for Tesla Model 3 RWD (Standard Plus Model)

Part number: SKGP2-AUB00

Ride height drop: Ft- -1.6″; Rr- -1.4″

MSRP: $385

*Sold as a set of 4 springs
S.TECH Lowering Springs for Tesla Model 3 AWD (Dual Motor; incl. Performance Model).

Part number: SKGP4-AUB00

Ride height drop: Ft- -1.2″; Rr- -1.4″

MSRP: $385

*Sold as a set of 4 springs

ENDURAPRO and ENDURAPRO PLUS (16-click damping adjustable) shocks are true performance replacement shocks. Damper tuning is optimized to reduce body roll and provide better response to fast inputs. But beyond the tuning, the internal Hydraulic Bump Stopper (HBS) in each shock absorber provide increased comfort and safety by reducing a typical shock absorber’s tendency under full compression (bottoming out) to oscillate. This feature also increases vehicle stability in emergency maneuvers, especially in vehicles with added weight. Also, although designed to be a direct OE fitment, we incorporate a lot of features typical of our coilover kits- larger diameter damper bodies (increased damper oil capacity, larger diameter piston rods, and use of ultra high-strength steel in its construction.

ENDURAPRO Shock Absorbers for Tesla Model 3 RWD

Part number:
ENDURAPRO-
FL- VSGP2-A1MS2-L
FR-VSPG2-A1MS2-R
Rear- VSGP3-A1MS2

ENDURAPRO PLUS-
FL- VSPG2-B1MS2-L
FR- VSGP2-B1MS2-R
Rear- VSGP3-B1MS2

MSRP:
ENDURAPRO-
VSGP2-A1MS2-L – $145
VSPG2-A1MS2-R – $145
VSGP3-A1MS2 – $120

ENDURAPRO PLUS-
VSPG2-B1MS2-L – $160
VSGP2-B1MS2-R – $160
VSGP3-B1MS2 – $135

*sold as individual units

**Model 3 AWD (Dual Motor) shock absorbers coming soon!

Our FLEX Z coilovers, on the other hand, are for consumers who need much more than what our lowering springs and performance shocks can offer. FLEX Z coilovers provided full-length adjustability (separate spring preload and ride height adjustment), 16-way damping adjustment, upper mounts for front and rear dampers, high-rate springs, and valved to provide greater handling performance without compromising ride feel. For sure, much more aggressive for street, but not at the ride quality penalty typically associated with aftermarket coilover kits. Lastly, our FLEX Z coilovers are compatible with our optional Electronic Damping Force Controllers (EDFC)- ACTIVE and ACTIVE PRO, giving you the added benefit of damping adjustment from the driver’s seat. No need to have to manually set your damping by hand, and you can also save up to 10 different presets. However in Active mode, you can have damping that changes based on driving speeds or g-force load. This EDFC setup makes the FLEX Z a true adaptive suspension setup.

FLEX Z Coilover Kit for Tesla Model 3 RWD

Part number: VSGP2-C1AS3

Spring Rates: Ft- 9kg/mm (504lbs/in); Rr- 10kg/mm (560lbs/in)

MSRP: $1,200

*Model 3 AWD (Dual Motor) coilover kit coming soon!

So again, we’re late to the party. We tend to take our time on product development to make sure we get it right, and to make sure we have products that fill the needs of our customers. If you need help deciding on what suspension setup suits you the best, please give us a call at 562-861-9161, or email us at tus_sales@tein.com, and we’d be happy to assist you in getting the suspension you need!

2017+ Honda Civic EDFC Install

With the release of the current body style Civic FLEX Z Coilovers, we have been receiving more and more inquiries of how the EDFC Motors would mount, specifically the rears due to its limited accessibility. Luckily a close friend of ours was interested in the EDFC Active for his vehicle so I went ahead and did the install for him.

Since I had never really had a chance to look over the vehicle you can say I went into this blindly. Initially accessing power for the EDFC Active controller and driver units seemed to be impossible (at least in the engine compartment area) without requiring modifictions. I basically just wired up all three to the main fuse box under the dash. Also for reference, the Driver Unit power cables are be able to reach the main fuse box under the dash, the rear being longer and front slightly shorter in length. I was under the impression that they were the same length. The front Driver Unit was installed next to the Engine Compartment Fuse Box and the rear was placed on the backside rear bulkhead. Both were in decent areas for placement. However it’s eventually up to you on the placement for the driver units. Just make sure the heat sink portion of the driver unit has enough space to dissipate heat. Power source was setup first as I wanted to avoid staining any of the interior, since the rears required the shocks to be removed.

Engine Compartment Driver Mount
Rear Bulkhead Driver Unit Mount

Installation of the front for this Civic required the use of the EDFC Motor Extension Kit to relocate the motors. Although it looks like the EDFC Motor will clear the hood, it in fact does not. The Click Assembly is first removed with the Hex Bolt. Once removed I applied the supplied grease to the hex bolt hole, wiping any excess grease from the piston shaft.

Next a small amount of Thread Locker (also included with the EDFC Motor Kit) is lightly applied to the piston shaft outer thread on both sides (where the Extension Kit’s Top Adapter screws on to).

Then the Top Adapter base is tightened onto the shaft using a 19mm wrench. Please note that a very minimal amount of force was exerted to the Top Adapter and should not be overtightened as it can break. Next the gold adjusting rod (Conversion Rod) is installed in the Top Adapter hole.

Prior to installing the 90 degree angle (Cover) and clip to the Top Adapter, I installed the Extension adding threadlocker on it and hand tightened it. Make sure that the Inner Shaft is turned out as to avoid any hangups with it against the gold Conversion Rod when installing.

Then proceed to install them on to the Top Adapter pressing down firmly to also press down the gold Conversion Rod and allow you to insert the locking clip to lock against the base. Afterwards add threadlocker to the other end of the Extension and proceed to install the EDFC Motor and also hand tightened it. Motor mounting location is up to you as some may have different locations preferred then the ones I had chosen. Also, do not bend the Extension (no U bends). It only allows a minimal amount of bending.

The fronts were not too bad to install. However, the rears were another story. Since only TEIN Japan had a chance to do an EDFC installation noting down key areas in the rear shock’s mounting tower where the EDFC motor cable is to exit, this gave us an opportunity to see if this would be the same for U.S. market applications. The wheelwell liner should be removed before uninstalling anything as it allows for a clear view of the shock mount tower area.

Due to limited accessibilty of the lower shock bolt, the rear spring should also be removed. Once the shock is removed the upper mount also needed to be disassembled to allow removal of the click assembly.

Once the click is removed apply the grease into the hex bolt hole then (applicable to EDFC ACTIVE and ACTIVE PRO models) install the supplied gold color hex bolt flush with the top of the piston rod. Reinstall the mount back on the damper. Apply grease to the hex bolt, then apply threadlocker to the piston shaft threads.

Proceed to install the EDFC motor hand tight to the threaded piston rod. Now, check that the EDFC Motor’s shaft turns freely by using a flathead screwdriver to turn the shaft- you should be able to complete several turns in either direction (it should eventually stop in either direction). The EDFC Motor cover was a slight pain to install since accessibility of the motor inside the cup-shaped upper mount was extremely limited. On a side note, I have seen where the Motor cover was preinstalled and a slit cut on the top of the EDFC Motor allowing for screwdriver access to the Motor’s shaft. Then once you check for free movement of the shaft, the slit can be resealed with silicon. Either method of EDFC Motor install works.

Prior to reinstalling shock, the EDFC Mid-Cable would need to be installed. As you can see in the images, there is a small access hole next to the main tower hole where the shock would mount.

The male connector of the mid cable needs to be fed through the smaller access hole over to the shock hole. Please take note that the cable connector also needs to be pushed through a small clearance on the top upper corner of the smaller access hole (as shown in the noted image).

Once pushed through, position the shock on its mount (I recommend to install the bolt through the lower shock eye ring bushing for support.) then connect the two cables together and gently pull the mid cable and EDFC motor cable through. During this time you would also need to move the shock’s upper mount closer to the tower to avoid tearing the cable wire. Once the shock mount is close enough, a bolt can be threaded on to hold the upper mount in place allowing for the cable slack to be removed then the mount to be completely reinstalled. Afterwards you can reinstall the shock bolt and spring, applying suspension preload when tightening up the loosened bolts.The EDFC Mid Cables were ran through existing grommets into the trunk area to the driver unit.

Though this install took a little longer than anticipated, we have a better understanding for installing EDFC ACTIVE (and EDFC ACTIVE PRO) on 2017+ Honda Civic models. Hope this helps out for any out there looking to install our EDFC systems on similar applications. As per usual you can alway contact us direct should you have any technical questions.

Discounted Coilovers for Formula Drift Irwindale

We’ll be attending this year’s Formula Drift event at Irwindale Speedway on October 13-14, 2017.

Rumors abound that this will be the last Formula D event at this specific track (which has been the same rumor for the past five years or so; seems to be a legitimate claim this time).

As always, we’ll have our merchandise for sale, as well as some products on display.

We’ll also be bringing some discounted coilovers that we brought to JCCS (which was kind of a last-minute notice).

*These are technically used coilover kits (test & evaluation). In actuality, they were mostly used for fitment testing and for obtaining ride height adjustment range data and were not really driven on. These kits will be sold as-is and without warranty.

GSB14-1UAS2

GSK10-1UAS2

GSP26-1UAS2

GSHD6-1USS2

VSM40-C1SS1

DSE20-LUSS2

GSB90-51SS3

 

See special pricing below:

*Prices are for cash payment (we will not be able to process credit card transactions during Formula D)


***We will only be bringing qty 1 of  each part number listed. The list below is solely to show applicable vehicle models by part number***

2016+ Mazda Miata (ND chassis) Testing

This week we had a new ND chassis Miata in for testing. FINALLY, after well over a year, we have our hands on one and can now verify fitment and do road testing.

We must say that, even though we can technically just special order available kits from TEIN Japan, we’ve found that there is, what we feel, a better setup that we’ll soon be making for the U.S. market. With that said, we’ll be making some changes when we put forward our FLEX Z and MONO SPORT damper kits for this platform.

Fortunately the changes aren’t that drastic. So, if you are one of the customers that had special ordered something like our STREET FLEX coilovers for the ND, you are able to make the changes if you want them to be more like the U.S. spec we’re planning to release (for the newer FLEX Z application).

Ride height drop, per our recommendations, is approximately -40mm lower front and rear.

Spring rates for the FLEX Z (U.S. spec) will be 6kg/mm front, 4kg/mm rear.

Spring rates for the MONO SPORT will be 7kg/mm front, 5kg/mm rear.

 

 

Moto IQ’s Project VAF Subaru WRX

One of the biggest things for the TEIN group this year was the introduction of our FLEX Z dampers. A new product line starting at well under $1000 (starting at $800, to be exact!), and with most all of the same features as the existing STREET FLEX dampers, we figured it would be a good hit for us! What we didn’t anticipate was how well it would be doing. Now we’re running into an inventory problem for some of the most popular applications. Please know that we’ll do our best to get our kits to you, our anxious customers!!! Thank you for your patience!!!

Anyway, what we wanted to post about was MotoIQ’s Project VA Subaru WRX. We recently supplied them with a set of our FLEX Z dampers. This vehicle’s modifications are fairly mild, with a strong emphasis in trying to maintain good driveability for the street but with weekend warrior capabilities.

VA WRX 2

This project’s aim made it a perfect candidate for our FLEX Z dampers. This recently released item has been set up to offer great handling and comfort for street use.  We wanted this exact emphasis to be shown. Along with the mods that MotoIQ has already done (Polyurethane bushings, sway bars, big brakes, larger & wider wheels and tires, and a small gain in power), the FLEX Z’s will make for great build!

VA WRX 3

For those not yet familiar with the FLEX Z line, it is essentially a STREET FLEX damper kit- full-length adjustable for separate spring preload and ride height adjustment, 16-way damping adjustable using our ADVANCE NEEDLE technology, included upper mounts for front and rear (camber adjustable for the WRX), as well as EDFC series compatible. What differentiates the FLEX Z from its big brother is that the FLEX Z uses fully sealed dampers. This makes them non-rebuildable. However, we can still service the dampers by providing customers with replacement dampers that they can purchase through authorized dealers.

Although we cannot rebuild them, customers can request custom valved FLEX Z kits or custom valved replacement dampers which TEIN Japan can manufacture for us (ETA ~8 weeks).

FLEX Z VAF

Other than that one difference between the STREET FLEX line, the FLEX Z’s have been valved to be less harsh in comparison to our previous FLEX damper lineups. We did this because we know that customers looking for this type of setup, especially one under $1k, still maintain their vehicles for road use/daily driving. Having an affordable damper kit that rides like our N1 dampers, which sounds kinda cool to some, may not sell very well for us. However, the use of our ADVANCE NEEDLE technology gives the customers a wide range of tuning possibilities for handling such various road conditions. It truly offers a night and day difference from the softest to the stiffest damping settings.

Read more on our new FLEX Z line here.

Again, thinking of what the MotoIQ guys had in mind for their VA WRX project, we feel we’ve paired them up to the kit that matches their needs.

Keep posted with MotoIQ as this project progresses!!!

*VA WRX pictures from MotoIQ

 

Reginald Cunanan’s EVO X

We’re glad to sponsor Reginald Cunanan and his Mitsubishi EVO X for the 2015 season! This young guy already has a well-built show car and even had some coilovers already on his car. Fortunately for us, he was in the market for a suspension kit to improve his ride, since he didn’t find satisfaction with what he was previously using.

Being that our new FLEX Z suspension was hitting the market, he was a prime candidate to get on our suspension and give the new coilovers a real-world test!

While he was at it, he got our EDFC ACTIVE PRO to pair with his new suspension kit. A great pairing for his new performance suspension, and one that he really enjoys so far! Glad to hear, because we took a great amount of time trying to perfect this new “Z” line of suspension.

Here are some pics of his beautiful ride!:

Reginald CZ4A blog 6 Reginald CZ4A blog 3 Reginald CZ4A blog 2 Reginald CZ4A blog 1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You can catch more of his pics on his Instagram feed: @regwaslike

We also look forward to having his EVO as our booth car for Formula Drift Rd. 7 at Irwindale Speedway, and seeing his car at SEMA this year!

 

Identifying FLEX Z Coilovers

Honestly, there really isn’t much of a difference from FLEX Z to STREET FLEX dampers physically. Really, the only thing, other than verifying the part number on the bottom bracket (silver Caution sticker), is to check the damper itself.

As we have mentioned, the FLEX Z dampers are fully sealed units, which mean it cannot be rebuilt. However, identifying what a fully sealed damper looks like may not be so easy for some. So, here are a couple things to check for:

Silver (Caution) Sticker-

FLEX Z Diff 002

This sticker not only shows the product by name, but also the part number (where “SAMPLE” is listed), listed as a 10 digit alphanumeric (ex. “VCQ54-U2531”). If, for any reason, you can only see a part number and not the product name, give us a call and we can verify what kit it really is.  As you can see, we also list the vehicle application (typically by chassis code), and the lot number (bottom 5 digits, alphanumeric).

But, if you have a chance to inspect the dampers yourself, you can check out the top of the damper body shell case-

FLEX Z Diff 001

As you can see in the picture above, the STREET FLEX coilovers (and current models of STREET BASIS & STREET ADVANCE coilovers) use a Ring Nut to seal off the damper. This allows us to fully disassemble the damper and service the unit. This also lets us revalve dampers by giving us access to the piston and base valve assembly.

The FLEX Z, on the other hand, has been fully crimped and capped. This means we cannot reopen the dampers at all. In the event the customer has a worn out FLEX Z damper, they can simply purchase a replacement damper body only (no need to purchase the bottom bracket, seat locks & spring seat, spring, or upper mount). Then all that is needed is to swap some of the original components back on to the new damper body.

We certainly hope this helps you find any major differences between the two FLEX line of coilovers, especially down the road when people may resell their FLEX Z coilovers and list them as STREET FLEX. We believe it’s worthwhile knowing how to spot any major differences.

As always, if you are not sure of how to identify our products, give us a ring! We’ll be glad to help!!!

The New FLEX Z and FLEX A Coilovers Have Arrived!!!

Well, the FLEX Z at least. FLEX A coilovers are available, but currently as special order due to limited application availability in Japan.

FLEX Z CZ4A

Anyway, this new line has been in high anticipation since we released our notification about it. Afterall, it’s low starting price (starts at $800) has a huge appeal to consumers that are familiar with our product line but are hesitant to purchase because of our relatively high cost. Now you get a full featured suspension kit and nearly $550 less than its predecessor, the STREET FLEX lineup.

For now we are starting with just a few popular vehicle applications. But, we will eventually add more FLEX Z applications down the line.

To date, we’ve already moved quite a few kits out to our dealers and distributors (we also gave them extra incentive for preordering). So now is a great time to get an even better deal on an already low priced suspension kit.

Just as a quick reminder of what the FLEX Z coilovers come with:

Full-Length adjustable for independent ride height and spring preload settings.

16-way damping adjustable using our ADVANCE Needle Technology, providing a broad tuning range from soft to stiff rebound adjustment. Find your preferred shock setting with a few clicks of our adjusters.

Included upper mounts (*a few vehicles require factory upper mounts to be reused). Camber adjustable for most MacPherson strut applications. Either pillowball or hybrid rubber and steel mounts, depending on application.

Patented ZT coated damper bodies and 2-Layer/1-Bake powdercoated brackets and upper mounts for a highly durable and corrosion resistant suspension kit.

Fully sealed damper units. Customers can purchase replacement dampers in the future, should they need to refresh their suspension.

EDFC Series compatible (EDFC II, EDFC Active, EDFC Active Pro).

You’re essentially getting all the features of our STREET FLEX (minus being rebuildable), and you get to save more money! That’s a win in itself!!!

Here’s a lineup of what we have and what we’re working on!:

FLA Lineup-1FLA Lineup-2

 

TEIN Replacement Single Dampers

As many of our customers are already aware, we’re able to sell single dampers as replacements. While not as cost-effective as rebuilding your dampers, it is a better time-saving method of getting your vehicle back on the road.  We know that some customers have heard from auto parts stores (probably non-authorized TEIN dealers) that TEIN will only sell complete kits. That isn’t true.

We’ve heard from customers wanting their dampers serviced by us, but concerned about the 2-2.5 week turnaround time. We know that for some customers, they only have one car to use. Being without a car for a 2.5 week minimum can cause havoc to their daily routine. This is why we are able to sell single dampers.

This same service will apply to the upcoming “Z” line of dampers, such as our STREET FLEX Z, STREET ADVANCE Z, & STREET BASIS Z coilover kits. Since they are all fully sealed, non-rebuildable units, it will be much easier to just replace the bare damper (pictured below, middle).

flz_image3_en

Mind you, these are not merely damper inserts/cartridges like some other suspension manufacturers use. We mean the actual bare damper- no spring, no upper mount (FLEX Z), no lower bracket (FLEX Z). What’s the difference between an actual damper and a damper insert?

Our dampers are application-specific, meaning that each damper is made specifically for one vehicle model. Of course, there are some vehicles that share similar platforms where we can sell a single coilover kit part number (ex. 1999-2003 Acura TL = 1998-2002 Honda Accord).  In other words, we’re not simply using one design of shock absorber insert and placing them into damper bodies of various lengths just so we can say “Application-Specific”. Each coilover kit has carefully selected spring rates and dampers are valved to match (yes, we actually test each vehicle application before deciding spring rates and damper valving). That means that the internal components of the dampers, such as piston shaft, inner tube (for twin-tube dampers), and a few other components, have to be of a specific length for a given design. It is a timely and costly process, but it makes more sense to do it right. To be honest, we’re not too sure how well damper inserts work, especially if different vehicles require different damper valving and stroke length. It really doesn’t make a lot of sense.

damper and insert

You can see how a damper insert is put into an existing shell case.

Another problem with damper inserts/cartridges is their limited capacity. Because their overall dimensions are smaller than the shell case they’re being put into, that means less volume for damper oil.

oil capacity in a TEIN damper

oil capacity in a TEIN damper

oil in a damper insert/cartridge

oil in a damper insert/cartridge

 

For a performance damper, this limited oil capacity means susceptibility to damper fade and decreased damping force under extended use. That is why we make every coilover application to exacting dimensions for their intended vehicle. Unless it is an absolutely practical application, TEIN dampers will never use cartridges, ever!

Back on topic, this single damper replacement service is available for each and every one of our products, including the upcoming “Z” line, but will be much more affordable compared to the current rebuildable dampers.

For discontinued TEIN items or dampers we no longer have inventory of, we can remanufacture single dampers through TEIN Japan. The only problem is that customers may have to face extended downtime since the remanufactured dampers are made to order.

Our goal is to decrease a customer’s downtime on vehicle repairs. For us, this makes a lot of sense to be able to provide such service.

If you are having problems ordering a single replacement damper, please give us a call at 562-861-9161. We’re glad to assist you in getting your car back on the road!

FLEX Z Coilover Testing Has Commenced!

Oscar_Flores_CZ4A_FLEXZYou’ve probably already read our posts about upcoming new products. One, in particular is the new FLEX Z coilover kits which will be here by Spring of this year. We’ve already had a head-start in developing FLEX Z dampers, testing on some of the more popular vehicle applications and working our way down the list, including new vehicles.

FLEX Z

I’m sure many of you have questions regarding these dampers, wondering what is so different about it and why we probably have to test.

Well, in short, we’re always testing. Just because a new product may be similar to the items they’re superseding doesn’t mean we should simply copy and remanufacture from an older design. Our products are always evolving. We develop products based on customer feedback and work towards making an even better product.

Here are a few FAQ’s:

How does this FLEX Z coilover kit differ from the current STREET FLEX?

-The only difference is that the new FLEX Z dampers are fully sealed units, rather than the rebuildable setups we make. All other components and features have remained.

flz_image1_en

Why has TEIN gone with a fully sealed unit?

-The biggest benefit of a fully sealed unit is that we are able to change out a few components that add the the production cost of the coilover kit. We understand that our customers are looking for a more affordable coilover without sacrificing features such as damping force adjustment, height adjustment, and exclusive upper mounts (camber adjustable in some applications).

So, with our fully sealed units, we’re able to cut MSRP down from current iterations of STREET FLEX dampers by nearly $500!!! That’s a massive savings! Starting price for our FLEX Z dampers is $800!!!

FLEX Z Sealed

Any downsides to a fully sealed unit?

-Obviously that is a great concern for a lot of our customers, especially ones that are already familiar with our overhaul service.

As all of our current coilovers are rebuildable, the customer can send any damper that may have blown a seal, or just needs to be refreshed, and we can do that in-house. We also have the ability to revalve the dampers for different spring rates, should the customer want to match for a specific spring rate in mind. Our engineers have motorsports experience too, so we can work with a customer who has very detailed concerns with damping for specific tracks or driving conditions.

We’re very proud to be able to offer this unique service to our customers, as many suspension manufacturers do not have a damper service option. However, it is not as common a request from our customers. In fact, a majority of the dampers we receive are really for damper revalving and customization, and not just rebuilds. If anything, that serves as a great testament to the durability of our products.

With a fully sealed unit, we cannot open them up again. So, overhaul service will not be available for the FLEX Z line.

So, what happens if one of my FLEX Z dampers blow out? Can I get a replacement?

-You can absolutely get replacement FLEX Z dampers! Contact us for pricing on individual dampers (damper sub assembly), should you ever need one! While we cannot sell direct to the public, we can at least give you this information and even help you find a nearby authorized TEIN dealer that you can purchase replacement parts from. All we will need from you is the part number and lot number from the damper, which is placed on a silver label on the damper itself (label may be placed on lower bracket).

flz_image3_en

 

But I was hoping to be able to get a customized set, one with my own valving. Is that still possible?

-Actually yes, it is still possible! You can special order a custom setup for the FLEX Z dampers. It may take some time, since it is coming from Japan (eta is 3-4 months).  Since we cannot open the dampers, it will have to be manufactured with another lot. Time frame is dependent on current order/manufacturing schedule. And yes, this does mean that the FLEX Z, as well as FLEX A, coilovers will continue to be made in TEIN Japan’s Yokohama factory.

In fact, if you already have a FLEX Z coilover kit, but are really considering purchasing a specially valved set of dampers, you can just order those specially valved damper sub assemblies separately. Of course, that means you end up with two sets of damper sub assemblies (one out-of-the-box valving, one custom valved). However, that saves you from having to order a complete coilover kit and essentially means you have a back up set of dampers. Mind you, there is still an average ETA of 3-4 months for the custom valved damper units.

Does this all translate to FLEX Z being an inferior product?

-Not at all! In fact, the quality of our dampers has to be even better if we’re going to make a fully sealed unit. That’s our challenge, but we’re very confident in our technology, and we feel that we can provide the same warranty against any manufacturer’s defects with these new FLEX Z dampers! Should you experience any problems with your dampers within the first year of the purchase, send it in to us along with a copy of your receipt from an authorized TEIN dealer and we can take of replacement parts for you, once our claims department has handled all necessary paperwork and questionnaire.

Is the current STREET FLEX better than the FLEX Z?

That isn’t necessarily the case. What we’ve done here is now offer a product to match a customer’s price point. In fact, all of our products are listed in terms of customer budget, as well as features.

Prior to deciding what coilover you want to use, we typically want to find out more information from the customer:

-What is the kit being used for?

-Is this car mainly a street car, occasional track (how often), track only?

-What kind of tracks do you drive on, and can you describe the course and road surface?

-If you are already experiencing any concerns with your current ride quality, please tell us what they are.

-What suspension features do you need?

-What is your budget for new suspension?

Those are just some of the questions we ask. Again, ultimately it is about how much you can spend to get the features you need.

We’re very proud to bring this new product for 2015, and most of all, we’re excited to receive such great responses from customers, especially knowing that TEIN quality and technology can be had at a much more affordable price!

Got questions? Give our sales staff a call at 562-861-9161 for more information!